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OEM Partner Commitments
Hyland Software Commitments
OEM Partner Profile

 

OEM Partner Commitments


  • Dedicate a formal organisational team to design, market, and implement complete Integrated Document Management (IDM) solutions for specific vertical markets.
  • Provide end-user customer service and support, and provide the sole line of communication with customers.
  • Qualify as an Authorised OnBase Support Centre by having at least one representative complete the full OnBase Installation Certification sequence and pass the Certification Exam.
  • Conduct a thorough needs analysis for every prospective customer before recommending an IDM solution. Recommendations should include all appropriate OnBase modules, hardware (servers, workstations, storage, network, scanners, printers), and software (operating system, database, utilities) necessary to achieve the results expected by the customer.
  • Provide training for end-user customer systems administrators and users.
  • Contractually commit to a specified amount of annual software revenue to Hyland Software.
  • Contribute to the cost of initiating the OEM Partnership with a one-time OEM fee.

For the complete list of commitments from Hyland Software to the OEM Partner, Click Here.

Ready to OEM OnBase?
If you have an interest in representing OnBase in an OEM partner capacity capacity or have any more questions please email us at sales_europe@onbase.com

 


 
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