Transportation & Distribution Solutions

OnBase Transportation and Distribution Solutions help organisations reduce unnecessary costs, shorten billing cycles and improve customer service. By providing a single point of access to documents and processes seamlessly integrated with primary business applications such as dispatch, billing, fleet maintenance, operations and human resources. OnBase allows transportation and distribution enterprises to digitise, automate and manage traditionally paper-intensive document processing.

With OnBase, users require minimal training to easily scan and index documents from multiple geographic locations. Authorised users can retrieve documents via a standard Web browser to improve productivity and communication and avoid errors.

The following are a sample of the many benefits of OnBase Transportation and Distribution Solutions:

• Eliminate billing disputes and reduce payment delays by automatically gathering supporting documents to submit with an invoice
• Reduce costs associated with paper storage units and time spent looking for misplaced files, bills of lading, PODs and other critical documents
• Easily determine driver qualification requirements are met by having all documents (safety records, drug screening, CDL eligibility and insurance) in a secure repository
• Minimise time by automatically routing Cargo Loss & Damage Claim forms (ISC-270), Inspection Reports (ISC-219) and associated documents throughout the entire dispute process
• Provide immediate customer service by retrieving relevant documents immediately and printing or e-mailing them directly from OnBase

Driver logs, trip records, driver qualifications and incident reports can be securely indexed and stored in the OnBase repository for immediate retrieval by authorised employees. Documents can also be “hidden” from unauthorised user, redacted or deleted based on customised criteria in order to comply with internal policies and federal guidelines. OnBase also fosters improved business relationships by efficiently managing revisions of rate cards, contracts and other legal documentation. Integration with e-maill systems further expedites contract negotiations.

Designed to be rapidly deployable and easy to use, OnBase can be implemented with minimal disruption to existing operations and at a reasonable cost. Application Enabler, the point-and-click configurable OnBase application integration tool, delivers documents and generates automated workflows directly from within the familiar applications in which they work every day. Because of this architecture, OnBase is generally implemented in much less time and with fewer professional services than other solutions.

Unlike specialised solutions for document management, OnBase is a valuable tool for general business operations across the enterprise, such as in human resources, accounts payable and legal departments. Using a single instance of OnBase to meet multiple business needs lowers the total cost of ownership, including the need to train employees and IT staff on multiple applications.

Because OnBase is designed to work equally well in practically any deployment methodology, it fits well into an organisation’s existing – and future – IT infrastructure and culture. Users can access OnBase via a client/server model or using a standard Web browser. As an alternative to a premises-based installation, OnBase is available as a hosted solution onbaseonline.com. Hyland Software also offers validation and recovery services backstopdvs.com to complement disaster recovery/business continuity initiatives.