Case Studies by Industry

Commercial

Arcelor Mittal Brasil, S.A.
Arcelor Mittal Brasil, Latin America’s largest steel manufacturer, has increased productivity, sales and collaboration in managing corporate engineering projects for lucrative civil construction projects from pre-sales through production by implementing an enterprise content management (ECM) system.

BMHC
Using hosted enterprise content management (ECM), custom workflow forms and Oracle Financials, BMHC has created an AP processing system that can accommodate diverse remote locations with varying purchasing systems, saving an estimated $1 million per year versus a paper-based process.

Clicks Group Limited
Clicks Group Limited is a specialist retail group with more than 500 stores across South Africa. Market-leading retail brands Clicks (South Africa’s largest pharmaceutical retailer), The Body Shop and Musica all fall under the group.

F1000 Manufacturer/Distributor Improves Processes Spanning 100 Sites
Universal Forest Products has improved the efficiency of numerous business processes in 100 sites across the United States and Canada by implementing an OnBase ECM system in several departments. A distributed capture model allows data to be collected onsite with minimal labor and shared across the enterprise.

Manufacturer triples in size but shaves $2.9 million in costs
From AP delays to spiraling paper costs and compliance worries, ECT leaders realized the company needed to get its paper problems under control. By doing just that with OnBase, the company processes more invoices with less staff, cuts costs and improves compliance.

Multi-Billion Dollar Communications Company
By integrating OnBase® content management and Workflow with PeopleSoft® 8 ERP (enterprise resource planning) software, one of the United State's largest communication companies has streamlined AP processing for more than 50 business units while increasing visibility and the effectiveness of internal controls.

Scania Latin America Ltda.
A document imaging solution improved access to documents, reduced costs and freed costly floor space at leading truck manufacturer Scania Latin America Ltda., delivering a return on investment in eight months and improving time spent retrieving documents by 98%.

Efficiency pours out of faucet maker’s AP team, saves $8k per month
Even with SAP in place, AP still had little visibility into document-based tasks like invoice processing. By integrating OnBase and SAP, Moen drives down processing time, improves transparency and keeps users in their most familiar system.

Government

The Metropolitan Borough of Rochdale
Initially Planning & Regulation, however OnBase is being implemented throughout all service areas, including Housing, Care Services, Information & e-Government, Leisure & Recreation and Schools Services.

County with 4th Smartest City in the U.S. saves $400k by replacing IBM FileNet with OnBase
Washtenaw county wanted to replace its existing FileNet solution. Leaders were first frustrated by the custom coding and integrator consultant services required to make changes. But when they learned it would cost more than $100,000 to replace their file servers and upgrade to the newest version, they knew they needed a better solution.

Document management of state ERP estimates annual savings of $7 million
Aging infrastructure and custom line-of-business applications limited standardization and enabled siloed operations across multiple departments. And with more than 70 percent of state employees set to retire in the next few years, institutional knowledge and effective service delivery was at risk.

Financial Services

Banco de Bogotá Standardizes Document Access Across 275 Branches
One of Colombia’s largest banks with 275 branches and $2.9 billion in assets, Banco de Bogotá improved productivity across the enterprise and cut costs by $140,000 annually with OnBase enterprise content management software.

Bank on it: ECM slashes compliance concerns for wealth manager
The company had to meet regulations set by the U.K.’s Financial Services Authority (FSA). The wealth manager would have faced severe fines and would have put customers at risk if it didn't follow these regulations. The company’s existing processes and systems couldn’t meet the regulations, so leaders went in search of a solution.

Bank turns raw mainframe data into usable daily, monthly reports
Staff relies on daily and monthly reports about deposits, loans and transactions, but existing systems were not made to share so many reports. Maintaining them was expensive and time-consuming while creating and editing new reports was difficult.

Climate Change Capital
Climate Change Capital (CCC) invests in technology and organisations that help the environment. From wind farms to solar energy and beyond, CCC is dedicated to reducing carbon emissions through a variety of projects. CCC has offices in different parts of the world, including its London headquarters, as well as China and the U.S.

Expert guidance opens minds, seals growth plans for financial services group
A mid-sized company, Grupo Financiero Occidente wanted to leverage existing processes and systems to maintain its competitive advantage. Compliance concerns added to the pressure. Although leaders wanted the company to grow, they knew they needed a unifying force to tie systems, processes and people together.

Faster access to information helps lender make money faster, serve customers sooner
This lender needed a way to make information more accessible for users regardless of their location in the United States. This document-intensive loan origination process was slowing down. Staff was unable to find, use and distribute documents quickly and easily.

ING Lease
ING Lease France has implemented an enterprise content management solution, which significantly reduces costly storage space in its office and supports compliance and business continuity initiatives.

More time for members faster processes = special brew for credit union
Anheuser-Busch might be best known for its beer, but Anheuser-Busch Employees’ Credit Union wants to be best known for its member service. Unfortunately, paper was impeding its processes. The credit union sought to improve everything from reports processing to records management.

Healthcare

Health system cuts processing time in Procurement by 85 percent, saves 80 hours in HR
Even with several enterprise applications in place, The MetroHealth System still had file folders and paper processes slowing work down across the health system. MetroHealth needed to integrate its paper into these systems, including the Epic EMR and Lawson ERP applications, to increase access, security and efficiency.

Top hospital realizes local and global interoperability with ECM-EMR integration
The Cleveland Clinic realized true interoperability transcends hardware and software systems. The health system turned to the OnBase to integrate clinical content like EKGs, photos, paper charts, forms and insurance information.

Odense University Hospital
Using electronic document management, Odense University Hospital (OUH), Denmark’s largest hospital, improves patient care by reducing wait times, increasing employee satisfaction with instant access to required documents and reducing labour-intensive procedures for records management compliance.

Hvidovre University Hospital
A 714-bed hospital with almost 3,500 employees, Hvidovre University Hospital eliminated a two-year backlog in patient record processes, improving its patient care and its ability to meet obligations as a research facility.

Insurance

Beneficial Financial Group
Since implementing OnBase®, Beneficial Financial Group has increased volume steadily each year while reducing staffing requirements. One of the nation’s leading life insurance companies, Beneficial has reduced cycle times for and improved quality for new business, claims and numerous other business processes.

Better service for Brazilian brokers make insurer’s profits hot, hot, hot
Mitsui Sumitomo Seguros needed a way to speed responses back to brokers who submitted new applications and provide them a self-service tool to help generate new business. Leaders knew if they could accomplish this, they could increase the number of applications they process and increase sales.

Claims costs, processing time slashed with instant document access
Universal Group was losing money because it took too long to process a claim. Additionally, long processing cycles led to complaints from customers and agents. The insurer called on OnBase to help solve the problem.
Process roadmap paves way for global insurer’s success
One of Puerto Rico’s leading insurers, Universal Group sought a partner to help solve problems across companies, departments and product lines.